The use of active listening helps to establish trusting and positive relationships. Children who are active listeners are motivated to ask appropriate questions and to offer empathetic statements towards others.
Your friend wants to tell you about the cake he baked yesterday
Look at the person directly; put aside distracting thoughts; focus on what she is saying. Show your listening; nod occasionally; smile and use facial and body expressions. Allow your friend to tell her story before you say anything and remember to ask if you don’t understand something.